Legal Information
Privacy Policy
Last updated: August 3, 2026
identiora ("we", "our", or "us") operates the website and provides branding services. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.
Data Controller:
identiora
Gammel Kongevej 98
1850 Frederiksberg, Danmark, Danmark
[email protected]
Information We Collect:
We collect information you provide directly to us, including your name, email address, phone number, and any other information you choose to provide when contacting us or using our services.
How We Use Your Information:
We use the information we collect to provide, maintain, and improve our services, to process transactions, to send you technical notices and support messages, and to respond to your comments and questions.
Data Retention:
We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Protection Rights (GDPR):
You have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to object to processing. To exercise these rights, please contact us at [email protected].
Contact Us:
If you have any questions about this Privacy Policy, please contact us at [email protected] or visit us at Gammel Kongevej 98, 1850 Frederiksberg, Danmark, Danmark.
Refund Policy
Last updated: August 3, 2026
At identiora, we strive to provide the highest quality branding services. We understand that circumstances may change, and we want to ensure our clients are satisfied with our work.
Project Milestones:
Refunds are evaluated on a case-by-case basis according to the project milestones. If a project is cancelled before completion, a partial refund may be issued based on the work completed up to that point.
Service Dissatisfaction:
If you are dissatisfied with our services, please contact us within 14 days of project completion. We will work with you to address your concerns and may offer revisions or a partial refund at our discretion.
No Refund Situations:
Refunds are not available for work that has been approved and delivered, or for projects that have been completed according to the agreed-upon scope and specifications.
Contact Us:
For refund inquiries, please contact us at [email protected] or visit us at Gammel Kongevej 98, 1850 Frederiksberg, Danmark, Danmark.
Terms of Service
Last updated: August 3, 2026
Welcome to identiora. By accessing our website and using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. Service Scope:
identiora provides branding services including but not limited to brand identity design, strategic positioning, visual system architecture, and related creative services. The specific scope of work will be defined in individual project agreements.
2. Payment and Milestones:
Payment terms are defined in individual project agreements. Typically, a deposit is required before work begins, with additional payments due at agreed-upon milestones. All prices are quoted in euros unless otherwise specified.
3. Intellectual Property:
Upon full payment, all intellectual property rights for the final deliverables are transferred to the client. identiora reserves the right to display the work in our portfolio unless otherwise agreed upon in writing.
4. Confidentiality:
Both parties agree to keep confidential any proprietary information shared during the course of the project. This includes business strategies, design concepts, and other sensitive information.
5. Limitation of Liability:
identiora shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our services.
6. Governing Law:
These Terms of Service are governed by and construed in accordance with the laws of Denmark. Any disputes shall be resolved in the courts of Copenhagen, Denmark.
Contact Us:
If you have any questions about these Terms of Service, please contact us at [email protected] or visit us at Gammel Kongevej 98, 1850 Frederiksberg, Danmark, Danmark.